All of our diamond jewellery is manufactured using the highest quality materials and is inspected prior to shipment. Once you receive your item you can have it professionally cleaned and inspected locally. Most jewellery stores perform these inspection services for free, including steam cleaning your ring and checking the prongs for tightness, regardless of where you made your original purchase. You can also clean the jewellery yourself using jewellery cleaner or a toothbrush and warm soapy water.
We stand behind everything we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. In the event that there is ever a problem with your jewellery, it can be mailed back to our offices for inspection. Our lifetime warranty covers prong tightening, repolishing rhodium plating, and the replacement of lost sidestones caused by broken prongs or beads. You may also return your jewellery to our offices for free prong tightening, re-polishing, rhodium plating and cleaning for the life of your fine jewellery.
If you have any questions at all please don’t hesitate to contact AGY Customer Service at firstname.lastname@example.org or call us: +972-50-5216816